Incentive Concepts Privacy Policy

Incentive Concepts is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Incentive Concepts Website and governs data collection and usage. By using the Incentive Concepts website, you consent to the data practices described in this statement.

Collection of your Personal Information

We collect your information in various ways, including the following:

General Non-Registered Browsing

If you visit Incentive Concepts’ website but do not setup an online account, the website will still set cookies on your browser and will collect browsing information.

Cookies: A “cookie” is a small amount of information stored on your hard drive which was sent to your Internet browser from a Web server. Cookies collect information on our behalf that will help us better understand how you navigate around the website and how we can target our products and services more effectively to suit your personal interests. In most instances, you are able to set your Internet browser to not accept cookies.  Please note that the websites and applications might not work properly if cookies are disabled.

There is also information about your computer hardware and software that is automatically collected by Incentive Concepts’ third party website host, GoBrandGo. This information can include: your IP address, browser type, domain names, access times and referring Website addresses, and general physical location. This information is used for the operation of the website to maintain quality of the service, and to provide general statistics regarding use of the Incentive Concepts website.  To request a copy of GoBrandGo’s Privacy Policy, or to connect with them directly, please e-mail [email protected].

Creating an Online Account or Logging-In for Preferred Pricing

You may choose to log into a registered “Access Preferred Pricing” Incentive Concepts Reseller or Corporate account.  If you do not have an account, you may create one. If you do create an account, Incentive Concepts requires other personally identifiable information in addition to your email address, such as your company name, but gives you the option to provide your first and last name, industry reference numbers, company address and telephone number. You will also be given the option to “Opt-In” to our email system to receive important brand and product announcements, as well as general marketing notifications. If you select this option, your email information will be added to our distribution list which is managed by Incentive Concepts’ HR and Administration, and securely kept in Incentive Concepts’ CRM, Highrise. We do not share, sell or trade the distribution list, nor any collected contact information with any third-party companies. You will receive e-mails unless and until you decide to opt-out from any of the messages by e-mailing [email protected].

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Incentive Concepts public message boards, this information may be collected and used by others. Note: Incentive Concepts does not read any of your private online communications.

Incentive Concepts encourages you to review the privacy statements of Websites you choose to link to from Incentive Concepts so that you can understand how those Websites collect, use and share your information. Incentive Concepts is not responsible for the privacy statements or other content on Websites outside of the Incentive Concepts and Incentive Concepts family of Websites.

Use of your Personal Information

Incentive Concepts collects and uses your personal information to operate the Incentive Concepts Website and deliver the services you have requested. Incentive Concepts also uses your personally identifiable information to inform you of other products or services available from Incentive Concepts and its affiliates. Incentive Concepts may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Incentive Concepts does not sell, rent or lease its customer lists to third parties. Incentive Concepts may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Incentive Concepts may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Incentive Concepts, and they are required to maintain the confidentiality of your information.

Incentive Concepts does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Incentive Concepts, our search engine optimization partner Acumen Studio, and our integrated email and small business marketing provider Active Campaign keep track of the websites and pages our customers visit within Incentive Concepts, in order to determine what Incentive Concepts services are the most popular. This data is used to deliver customized content and advertising within Incentive Concepts, in addition to targeted digital and social media marketing, to customers whose behavior indicates that they are interested in a particular subject area.

Incentive Concepts Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Incentive Concepts or the site; (b) protect and defend the rights or property of Incentive Concepts; and, (c) act under exigent circumstances to protect the personal safety of users of Incentive Concepts, or the public.

Changes to this Statement

Incentive Concepts will occasionally update this Statement of Privacy to reflect company and customer feedback. Incentive Concepts encourages you to periodically review this Statement to be informed of how Incentive Concepts is protecting your information.

Contact Information

Incentive Concepts welcomes your comments regarding this Statement of Privacy. If you believe that Incentive Concepts has not adhered to this Statement, please contact Incentive Concepts at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.