Brian Rivolta, IP
SVP, Business Development

Brian came to Incentive Concepts in 2004. In his time with IC he has served in several capacities, including Senior VP of Business Development.  Currently, Brian is spearheading industry relations, sales, marketing and events.  When he’s not playing chauffeur for his son you might find him playing hockey, soccer, or golf. Brian has a life-long passion for horseracing and is the owner of champion thoroughbreds.  Brian earned his degree at the University of Missouri. He is a passionate supporter of Window World Cares and assists in planning their annual Trivia Night to benefit St. Jude’s Children’s Research Hospital.

Kevin Hagan
VP, Sales

Kevin’s industry and product knowledge is beyond reproach with three decades of experience in the incentive industry. Kevin began his career in luggage and he has been with the Incentive Concepts team for more than 15 years. A passion for travel aids Kevin in his success since much of his time is spent on the road. “Visiting my customers and sales reps is crucial,” says Kevin. When he’s not traveling Kevin enjoys time at home with his wife Cheri as well as spending time with his adult kids Chris and Kelsey and grandson Quinn. Golf is another passion though he rarely gets time to pursue it. Kevin calls Chicago home and is a die-hard fan of the Chicago Cubs, Bears and Blackhawks.

Mark Brickler
Territory Sales Manager, SE

Mark joins the Incentive Concepts team with 10+ years of client development and sales leadership experience with a focus on premium brands. He began his professional life in the military, serving in the USAF while also earning his bachelor’s degree from the University of Missouri. Mark places a high value on relationships and works to deliver truly exceptional experiences. Mark and his wife Emily enjoy traveling and spending time with their son Harrison and daughter Grayson. When not at work or with family, Mark can be found on a golf course, tennis court, or his patio perfecting delicious slow-cooking barbeque recipes.

Aaron Cook
Territory Sales Manager, Midwest

Aaron holds a BA of Business Administration from Lindenwood University and has lived most of his life in and around the Greater St. Louis region. He joined the Incentive Concepts team in 2013 with several years of industry experience in the promotional products, premium incentives, and corporate gifting markets. In addition to his role as a Territory Sales Manager, Aaron has been a vital part of several of the company’s recent strategic initiatives. When not traveling throughout his territory, Aaron enjoys spending time with his wife, Megan, two boys, Walter and Wyatt, and sneaking in a round of golf whenever possible.

Kate Renk
Territory Sales Manager, AR, LA, OK & TX

Kate originally joined the Incentive Concepts team as Sales Representative for the company’s Event Gifting division, and now serves in the role of Territory Sales Manager for the states of Arkansa, Louisiana, Oklahoma, and Texas. With more than 20 years of industry experience, combined with a passion for the art and science of motivation, she will strive to help expand Incentive Concepts’ connections in the incentive and event gifting channel. Kate has a degree in Communication from the University of Missouri, along with minors in English and Digital Media. She resides in Austin, Texas with her fiancé Mark and beloved labradoodle Bodhi. In her spare time, Kate enjoys living the ATX lifestyle by hiking, paddle boarding, enjoying live music and eating barbecue. She also volunteers for her church and Meals on Wheels, helping deliver food to homeless, home-bound older adults and people with disabilities.

Tom Sferratore
Territory Sales Manager, NY, NJ, MD, DE & Eastern PA

Tom joins the Incentive Concepts team with close to a decade of experience in the incentive industry. Beginning his career with a tier 1 manufacturer, he was responsible for managing the entire premium and incentive channel including sales, account management, budgeting, marketing, trade shows and sales presentations. Starting in an entry-level order management position and working his way up to Sales Manager, Tom has a broad understanding of all facets of the business. He enjoys family time with his wife Nadine and stepson Angel, and is drawn to the peace and beauty of the mountains. If you are ever in the Big Apple, keep an eye open for Tom during his frequent runs through the streets of Queens and Brooklyn.

Carlee Garofalo
Events Manager

A native of St. Louis, Carlee was a Customer Loyalty Advisor with Incentive Concepts before transitioning to her current role of Events Manager. In her spare time, Carlee enjoys fishing, cooking, watching reality TV, and hanging out with her dog, Pepper, and cat, Kat…with a K. Carlee enjoys visiting her parents at the Lake of the Ozarks and spending time with her two nephews in Kansas City.

Michelle Birkla
B2B Account Advisor

Michelle joined Incentive Concepts in 2016 to focus on Bose corporate sales, and to ensure Incentive Concepts’ customers get superior service.  Early in her career she mastered the skills of running high-end special events, and most recently was a sales and visual merchandiser for a mainstream luxury clothing retailer.  When she’s not busy helping customers, Michelle enjoys gardening, cooking, entertaining, and spending time with her family.