Shelby Anderson
VP, Operations

Shelby has been with Incentive Concepts since 1999.  He currently oversees the Order Entry, Customer Resource, and Purchasing teams.

Michelle Birkla
B2B Account Advisor

Michelle joined Incentive Concepts in 2016 to focus on Bose corporate sales, and to ensure Incentive Concepts’ customers get superior service.  Early in her career she mastered the skills of running high-end special events, and most recently was a sales and visual merchandiser for a mainstream luxury clothing retailer.  When she’s not busy helping customers, Michelle enjoys gardening, cooking, entertaining, and spending time with her family.

Kurt Bowers
Warehouse Manager

Kurt joined Incentive Concepts in 2006.  As the warehouse manager, Kurt ensures that the warehouse and the crew run like a well-oiled machine.  Kurt’s more than 20 years of experience enables him to proactively manage and turn inventory.  Kurt has been known to memorize quotes from movies, but his true joy is hearing his wife admit that he introduced their two kids to the awesomeness of retro video gaming.

Mark Brickler
Territory Sales Manager, SE

Mark joins the Incentive Concepts team with 10+ years of client development and sales leadership experience with a focus on premium brands. He began his professional life in the military, serving in the USAF while also earning his bachelor’s degree from the University of Missouri. Mark places a high value on relationships and works to deliver truly exceptional experiences. Mark and his wife Emily enjoy traveling and spending time with their son Harrison and daughter Grayson. When not at work or with family, Mark can be found on a golf course, tennis court, or his patio perfecting delicious slow-cooking barbeque recipes.

Lisa Brown
Director of Procurement

Lisa holds the title of longest employee and has thoroughly enjoyed wearing several different hats over her 20+ year career.  Currently Lisa is responsible for purchasing and inventory control.  Lisa enjoys cooking fabulous meals for her family, hanging out with pets, St. Louis Blues hockey, and cycling. Can I get a “Let’s Go Blues!”?

Brendan Clayton
Receiving Logistics Specialist

Much like how hockey legend Gretzky is known by only his last name, friends and family (and now the IC team) refer to Brendan by his surname ‘Clayton.’ A lifelong St. Louisan, he was a multi-sport athlete, having competed in baseball, soccer and hockey his entire life. Clayton grew up a huge movie fan, drawn to action thrillers like the Bourne Ultimatum and comedies like Anchorman. With the recent addition of his daughter – who was born in August 2019 – his movie tastes will most certainly be changing to The Adventures of Elmo, Curious George, and Dr. Seuss.

Aaron Cook
Territory Sales Manager, Midwest

Aaron holds a BA of Business Administration from Lindenwood University and has lived most of his life in and around the Greater St. Louis region. He joined the Incentive Concepts team in 2013 with several years of industry experience in the promotional products, premium incentives, and corporate gifting markets. In addition to his role as a Territory Sales Manager, Aaron has been a vital part of several of the company’s recent strategic initiatives. When not traveling throughout his territory, Aaron enjoys spending time with his wife, Megan, two boys, Walter and Wyatt, and sneaking in a round of golf whenever possible.

Becky D'Amaro
Customer Loyalty Advisor

Becky D’Amaro joins the Incentive Concepts family as a Customer Loyalty Advisor. Becky moved to St. Louis in 2012 to pursue her passions in theatre, stage management, and costume design. This unique background involved strong organizational skills, the ability to think on her toes, and the appreciation of a well-tailored spreadsheet. When Becky is not working, she enjoys hiking with her husband and two puppies, Gizmo and Posey. She also likes listening to comedy and true crime podcasts, sewing, and caring for her numerous plants, mainly cacti.

Dan Endres
Receiving Logistics Specialist

Dan is a life-long St. Louisan.  He loves the comradery of the warehouse crew.  When he’s not working hard to ensure proper deliveries, he’s either watching the U.S. Men’s National soccer team or whipping up one of his favorite Cajun dishes.  He likes reggae music and his passion is nighttime landscape photography.

Regina Garofalo
Customer Loyalty Advisor

After several years in the marketing and advertising industry, Regina brings a wealth of experience to the Incentive Concepts team. As a Customer Loyalty Advisor, Regina enjoys interacting with clients and helping them fulfill their needs. Her family includes a husband, two adult children, a daughter-in-law and several furry four-legged friends. When not at work, Regina enjoys boating, fishing and relaxing at the Lake of the Ozarks. Her favorite getaway spot is anywhere with a beach. This is quite clear based on the colorful beach towel hanging over the back of her office chair.

Carlee Garofalo
Events Manager

A native of St. Louis, Carlee was a Customer Loyalty Advisor with Incentive Concepts before transitioning to her current role of Events Manager. In her spare time, Carlee enjoys fishing, cooking, watching reality TV, and hanging out with her dog, Pepper, and cat, Kat…with a K. Carlee enjoys visiting her parents at the Lake of the Ozarks and spending time with her two nephews in Kansas City.

Kevin Hagan
VP, Sales

Kevin’s industry and product knowledge is beyond reproach with three decades of experience in the incentive industry. Kevin began his career in luggage and he has been with the Incentive Concepts team for more than 15 years. A passion for travel aids Kevin in his success since much of his time is spent on the road. “Visiting my customers and sales reps is crucial,” says Kevin. When he’s not traveling Kevin enjoys time at home with his wife Cheri as well as spending time with his adult kids Chris and Kelsey and grandson Quinn. Golf is another passion though he rarely gets time to pursue it. Kevin calls Chicago home and is a die-hard fan of the Chicago Cubs, Bears and Blackhawks.

Jennifer Hagemeyer
Customer Loyalty Advisor

Jennifer Hagemeyer grew up in Somonauk, Illinois and graduated from Northern Illinois University in 1997. As an original member of the Elite Creations team, she has experience working with all Elite Creations brand categories while managing supplier relations, sales support and customer service.

Combining her love of travel and antiques, along with a passion for life behind the camera, Jennifer is an avid photographer. She owns her own professional photography business, serves as president of her local camera club, and is proud to have won numerous awards at various photo exhibitions and galleries.

Jennifer lives in Rockford, Illinois along wither her two Shar-Pei dogs. Every Halloween, she challenges herself to hand out candy to the nearly 1,000 trick-or-treaters who visit her home.

Jessica Hamm
Customer Loyalty Advisor

With a strong background in client relations, account operation and project management, Jessica joins the Incentive Concepts family as Customer Loyalty Advisor. Jessica takes pride in her organizational skills and strives to develop strong relationships with teammates and customers. When not working, she enjoys spending time reading, cooking, and relaxing with her dog, Orion, and cats, Mew-Mew & Paul. An outdoor enthusiast at heart, Jessica loves all four seasons and relishes her time in nature by hiking, camping, floating, and spending time with extended family during the annual Hamm family retreat.

Brett Harper
Marketing & CRM Coordinator

Brett was born and raised in The Centennial State but has called St. Louis home since the early 1990s. A lifelong athlete, he was quarterback and safety in the fall and took the mound as a pitcher in the spring. In his spare time, Brett enjoys getting out on the golf links (where he relies way too much on his trusty 3-iron), investing in real estate and traveling. His bucket-list destinations are the historic sites of Greece and the fjords & waterways of Scandinavia. A self-proclaimed audiophile, Brett can spend hours browsing Spotify for new and interesting artists. He also loves attending concerts, especially those that feature sets from his favorite bands like Pink Floyd and Tom Petty. Someone who cherishes time with family & friends, Brett never misses the yearly reunion at his family cabin in the Pikes Peak area of Colorado.

Cindy Henry
Brand Advisor

With a background in fashion buying and procurement for the premium incentive channel, Cindy joins Incentive Concepts as Brand Advisor. Cindy prides herself on her passion for products and cultivating strong partnerships for maximum results. Her innovative, analytical thinking combined with a deep understanding of product development and lifecycle management fuels her expertise. Cindy moonlights as a fashion designer/maker for her own clothing line and is also a group fitness instructor. She is obsessed with Halloween and has an annual tradition known as the 31 Days of Hallowear when she dresses up in Halloween-inspired fashions every day during the month of October. She and her husband are the doting parents to their many dogs and cats.

Andy Hudson
Director of Marketing

Andy is responsible for managing the marketing efforts for Incentive Concepts, working with the brands that Incentive Concepts represents and collaborating with the IC leadership, operations and sales departments. Outside of work, he enjoys spending time with his wife and two children, staying fit and cheering for the St. Louis Blues. Andy is also an active ice hockey referee, officiating various levels of amateur hockey in addition to serving in education & development leadership roles with the Missouri Ice Hockey Officials Association. He always has a whistle in his pocket in case he needs to assess “5 minutes for fighting” penalties on fellow IC team members.

Steve King

With 20+ years of finance and accounting experience and holding a BS in Accounting from Missouri State University, Steve joined Incentive Concepts in 2016. Steve is responsible for all financial controls including establishing company-wide objectives, policies, procedures, processes and practices. Away from the office, Steve enjoys spending time with his wife and watching his three children compete in a variety of sports and activities. He also enjoys playing golf & tennis, and participating in the men’s club at his church.  If Steve appears sleep deprived, it is due to the recent addition to his family: a Goldendoodle puppy named Elliot.

Shaye Knowles
Product and Database Administrator

Shaye joined the Incentive Concepts team in 2015 and hit the floor running. She is always up for a new challenge and works the best under pressure. Thorough and meticulous, she ensures information is accurate. Outside of work Shaye can be found cheering on her three boys (two teenagers and husband) in the many sports they play. Shaye also spends a considerable amount of time volunteering at her church.

McKayla Limpert
Accounts Receivable Coordinator

With a strong background in shipping, receiving, accounting and retail, McKayla is part of the Incentive Concepts finance and accounting team. A native St. Louisan, McKayla spends her free time reading mystery novels and is obsessed with all things Harry Potter. When she’s not working, reading, or strategizing her quidditch skills, McKayla cares for her dog, Amara, and gecko, Opie, and enjoys discovering the newest St. Louis area Italian and sushi restaurants.